Voice Commerce
Talk, pay, done.
Conversational ordering, payment and support over voice — for delivery, pickup and high-volume call centres.
- Takeaway ordering
- Payments
- Call deflection
Services
AI that answers, books and sells
Every service below is deployable standalone or as part of one connected experience — pick the workflow that hurts most and start there.
Ten services, one connected brain
Chat AI Automotive
Books work, not just chats.
Service bookings, parts enquiries and showroom chats — automated across phone, web and SMS.
- Service booking
- Parts lookup
- Web chat
Dynamic DriveThru
The lane that sells.
Menu-adaptive AI ordering for quick-service restaurants — faster lanes, smoother upsells, lower staff load.
- Menu adaptive
- Upsell
- Throughput
AI Agent
Acts, with guardrails.
Autonomous agents that handle enquiries end to end — and hand off to humans only when it matters.
- Enquiry triage
- Back-office
- Hand-off
Square Integration
POS, CRM and Voice AI in one.
Combine Square's smart operations with Talent Trek's CRM and Voice AI — manage POS, appointments, marketing and messaging from one place.
- POS
- Appointments
- Marketing
Custom CRM Services
CRM built around your workflow.
Every restaurant operates differently. We build custom CRM systems that match your unique processes, brand tone and guest engagement strategies.
- Custom CRM
- Voice-Enabled
- Data-Driven
CRM Management
Grow loyalty. Personalise every guest.
Build deeper guest connections, drive repeat visits and streamline service — powered by AI and real-time insights built for hospitality.
- Guest Profiles
- Loyalty
- Real-Time Insights
AI Phone Receptionist
Never miss a call again.
A professional AI receptionist that answers, qualifies and routes calls 24/7 — for professional services, healthcare, trades and real estate across Australia.
- Call Answering
- Lead Qualification
- After-Hours
AI Appointment Booking
Book 24/7. Never double-book.
AI-powered appointment scheduling that lets clients book, reschedule and cancel by voice or chat — with smart reminders and calendar sync.
- Scheduling
- Reminders
- Calendar Sync
Multilingual AI Assistant
Speak every language your customers do.
AI voice and chat assistants that speak Mandarin, Cantonese, Hindi, Vietnamese, Arabic and more — built for Australia's diverse communities.
- Multilingual
- Voice
- Chat
- 24/7
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Awards & recognition
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Years experience
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Live deployments
0k+
Calls handled monthly
Which service, where
Services across industries
A quick matrix of where each service is a core fit versus a strong supporting player. Every combination is configurable — this is where they earn their keep fastest.
| Service | Hospitality & Wellness | Automotive | Retail | Food & Beverage | Healthcare | IT & Technology |
|---|---|---|---|---|---|---|
| Voice Commerce | Core fit | Supported | Core fit | Core fit | Supported | Supported |
| Chat AI Automotive | Supported | Core fit | Supported | Supported | Supported | Supported |
| Dynamic DriveThru | Supported | Not applicable | Supported | Core fit | Not applicable | Not applicable |
| AI Agent | Supported | Supported | Supported | Supported | Core fit | Core fit |
| Square Integration | Not applicable | Not applicable | Not applicable | Not applicable | Not applicable | Not applicable |
| Custom CRM Services | Not applicable | Not applicable | Not applicable | Not applicable | Not applicable | Not applicable |
| CRM Management | Not applicable | Not applicable | Not applicable | Not applicable | Not applicable | Not applicable |
| AI Phone Receptionist | Not applicable | Not applicable | Not applicable | Not applicable | Not applicable | Not applicable |
| AI Appointment Booking | Not applicable | Not applicable | Not applicable | Not applicable | Not applicable | Not applicable |
| Multilingual AI Assistant | Not applicable | Not applicable | Not applicable | Not applicable | Not applicable | Not applicable |
Integrations
Plugged into the platforms you already run
- POS platforms
- Telephony & voice
- Calendars & booking
- Payment gateways
- CRMs & helpdesks
How we deliver
From first call to live AI in four steps
The same transparent process behind every service above — you approve scripts, intents and success metrics before anything goes live.
Step 01
Discussion
We map your call flows, menus, FAQs and pain points, then agree the outcomes that matter.
Step 02
Ideas & concepts
Conversation designs, integrations and success metrics are drafted for your approval.
Step 03
Testing & trying
You trial the assistant on real scenarios in a safe sandbox before any customer hears it.
Step 04
Execute & install
We go live on your channels with monitoring, tuning and human hand-off from day one.