Voice Commerce
Talk, pay, done.
Conversational ordering, payment and support over voice — for delivery, pickup and high-volume call centres.
- Takeaway ordering
- Payments
- Call deflection
Voice · Chat · Agents
The Voice of Modern Commerce
AI solutions for hospitality, automotive, and beyond — answering, booking and selling on every channel, around the clock.
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After-hours pickup
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Avg. first response
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Channels, one brain
24/7
Always-on cover
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Booking uplift
0%
Routine intents handled
Services
Four ways to put AI to work today
Every service is deployable standalone, or as part of one connected experience.
Chat AI Automotive
Books work, not just chats.
Service bookings, parts enquiries and showroom chats — automated across phone, web and SMS.
- Service booking
- Parts lookup
- Web chat
Dynamic DriveThru
The lane that sells.
Menu-adaptive AI ordering for quick-service restaurants — faster lanes, smoother upsells, lower staff load.
- Menu adaptive
- Upsell
- Throughput
AI Agent
Acts, with guardrails.
Autonomous agents that handle enquiries end to end — and hand off to humans only when it matters.
- Enquiry triage
- Back-office
- Hand-off
Square Integration
POS, CRM and Voice AI in one.
Combine Square's smart operations with Talent Trek's CRM and Voice AI — manage POS, appointments, marketing and messaging from one place.
- POS
- Appointments
- Marketing
Custom CRM Services
CRM built around your workflow.
Every restaurant operates differently. We build custom CRM systems that match your unique processes, brand tone and guest engagement strategies.
- Custom CRM
- Voice-Enabled
- Data-Driven
CRM Management
Grow loyalty. Personalise every guest.
Build deeper guest connections, drive repeat visits and streamline service — powered by AI and real-time insights built for hospitality.
- Guest Profiles
- Loyalty
- Real-Time Insights
AI Phone Receptionist
Never miss a call again.
A professional AI receptionist that answers, qualifies and routes calls 24/7 — for professional services, healthcare, trades and real estate across Australia.
- Call Answering
- Lead Qualification
- After-Hours
AI Appointment Booking
Book 24/7. Never double-book.
AI-powered appointment scheduling that lets clients book, reschedule and cancel by voice or chat — with smart reminders and calendar sync.
- Scheduling
- Reminders
- Calendar Sync
Multilingual AI Assistant
Speak every language your customers do.
AI voice and chat assistants that speak Mandarin, Cantonese, Hindi, Vietnamese, Arabic and more — built for Australia's diverse communities.
- Multilingual
- Voice
- Chat
- 24/7
Industries
The same engine, tuned for your sector
Hospitality & WellnessHospitality & Wellness
Bookings, room service & enquiries handled 24/7
Explore
AutomotiveAutomotive
Bookings, parts quotes & after-hours leads
Explore
RetailRetail
Fast answers on stock, shipping & returns
Explore
Food & BeverageFood & Beverage
Menu-adaptive ordering that never drops an order
ExploreHealthcare
Healthcare
Appointments & triage without the hold music
Explore
IT & TechnologyIT & Technology
Smarter, faster IT support powered by Voice AI
Explore
Our product
Recent AI solutions, built for real work
We develop intelligent AI agents that solve real business challenges — answering, booking, selling and following up across every channel your customers use.
Voice AI ordering
Chat & SMS automation
Autonomous AI agents
CRM & integrations
- Voice Commerce
- Chat AI Automotive
- Dynamic DriveThru
- AI Agents
- Square Integration
- Custom CRM
- CRM Management
- AI Receptionist
- AI Booking
- Multilingual AI
Voice CommerceChat AIDriveThruAI AgentsSquareCustom CRMCRM ManagementProudly Melbourne
How it works
From first call to live AI in three steps
A transparent path — you approve scripts, intents and success metrics before anything goes live.
- 01
Discover
We map your call flows, menus, FAQs and customer pain points before a line of code.
- 02
Forge
We wire the platform to your channels, phones and stack — typed, tested, safe.
- 03
Go live
Deployable standalone or as part of a connected experience. No rip and replace.
Testimonials
What operators say after go-live
“The voice commerce build paid for itself inside a quarter — our night-shift call flow finally sells instead of just taking messages.”
Blog
Practical AI guidance, written plainly
New articles are on the way
We're writing practical guides on voice AI, chat automation and agent guardrails. Check back soon.
FAQ
Questions about Talent Trek
Yes — we're headquartered at 312/86 Overton Rd, Williams Landing, VIC 3027, and deploy for clients across Australia (ABN 13 674 722 135).
Hospitality & Wellness, Automotive, Retail, Food & Beverage and Healthcare — the sectors where phone and order volume is highest.
Most voice or chat deployments go live within 4–8 weeks, depending on integrations and content readiness.
Yes — we connect with POS, CRM, booking and ticketing platforms, and we'll work with whatever stack you already run.
Book a free demo. We'll listen to a sample of your real customer conversations, show you what AI would handle, and scope a pilot with measurable outcomes.
Book a Free Demo
Call 1800 860 624 or send a message — we reply fast, in plain English.